1. Scope of application
This shipping policy applies to all orders and shipping transactions made through this website.
2. Shipping Area
We are committed to providing shipping services within the country/continent as clearly stated on our website. Please check the list of serviced areas before ordering.
3. Shipping method
We use reliable shipping methods and meet internal and international shipping standards. Shipping methods may include express delivery, air freight, land transportation, etc. Details of shipping methods will be provided during ordering.
4. Shipping time
Shipping time is calculated from the time the order is confirmed and successfully paid. We are committed to providing information on estimated transit times and updating information according to the actual situation. However, we are not responsible for any delay due to external factors such as weather, transportation problems, or unforeseen issues.
5. Shipping fee
Shipping costs will be calculated based on the area and weight/packaging of the item. Details of shipping charges will be clearly displayed during the ordering process. The costs depend on the customer’s specific options and requirements.
6. Responsibility for transportation
We are committed to ensuring professionalism and care in the transportation of goods or services. However, in the event of damage, loss or unsuccessful transportation due to an incident beyond our control, we will take reasonable steps to resolve the issue and assist assist customers in remediation.
7. Delivery address
It is the customer’s responsibility to provide the correct shipping address and ensure that a recipient is at the address during transit. We are not responsible for unsuccessful deliveries due to incorrect address information or missing recipients.
8. Inspection and preservation of goods
Customers are advised to inspect the goods immediately upon receipt and store them according to the instructions provided. In the event of damaged or missing goods, the customer must notify us as soon as possible so that we can reasonably resolve the problem.
9. Cancellation and refund
Order cancellation and return policy will be clearly stated on the website. Customers should read and understand the terms and conditions regarding order cancellations and refunds before making a transaction.
10. Contact
If you have any questions, concerns or requests regarding our shipping policy or shipping process, you can contact us using the contact information provided on the website.
